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Resend Client Invitation to Download the Blueprint App
Resend Client Invitation to Download the Blueprint App

How to resend the invitation or remind your Client to download the Blueprint Client Mobile App.

Updated over 3 years ago

When you enroll a Client on Blueprint with a they are sent an invitation to download the Blueprint App.
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If the Client misplaces their invitation or you want to send another one as a gentle reminder for your Client, you can quickly resend the invitation at any time right from the Client's profile. πŸ‘


Permissions

Who can resend an invitation to download the Blueprint App to a Client?


β€‹βœ… Clinician: Can invite their own Clients to download the Blueprint App.

βœ… Supervisor: Can invite any Client to download the Blueprint App.

❌ Biller: Billing roles alone cannot access or invite any Clients.

βœ… Admin: Can invite any Client to download the Blueprint App.


Important Notes

  • The Client must have both an email address and phone number on their profile in order to send them an invitation to download the Blueprint App.

  • When the first invitation to install the Blueprint App is sent to your Client, the Client receives the invite via email and text message. When you resend the invitation however, the invite is only sent via text message.


How to resend a Client an invitation download the Blueprint Client Mobile App:

  1. Navigate to the Client's profile

  2. In the Client Measure Summary, click any of the Invite to install Blueprint Mobile buttons:
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  3. That's it! πŸŽ‰ An invitation is immediately sent to your Client via text message.


FAQ

  • Q: How do I know if my Client has installed and signed into the Blueprint Client Mobile App?
    ​A: The Invite to install Blueprint Mobile text will no longer appear in the Check-in modules (outlined in pink in the screenshot above).


We're here for you!

Do you have follow-up questions? We're here and happy to help!
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Send us an email at help@blueprint-health.com or use the help messenger in the lower right corner to speak with our Support team. πŸ’ͺ🏼

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