Navigate to the Client's profile

If they currently do not have the High-Risk Flag enabled, next to their name there will be a greyed out exclamation point:
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Click the exclamation point to turn on the High-Risk Flag. That's it! This change is saved automatically to the Client's profile.

Navigate to the Client's profile

If they currently have the High-Risk Flag enabled, next to their name there will be a red High Risk toggle.
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Click the exclamation point to turn off the High-Risk Flag. That's it! This change is saved automatically to the Client's profile.

Q: Will the Client receive a notification if I turn their High-Risk Flag on or off?
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​A: No

Q: Will Clinicians or other Staff Members at my clinic receive a notification if the High-Risk Flag is manually turned on/off for a Client?
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​A: No, Clinicians/Staff Members who have Alerts enabled for their Client's High-Risk status will only receive an Alert if the Client triggers the High-Risk Flag themselves automatically through an Assessment.

Q: Can Clients turn their High-Risk Flag on or off themselves?
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​A: Clients can turn their High-Risk Flag on if they answer positively to a suicidal ideation question on the PHQ-9 or GAD-7.
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The only way the High-Risk Flag can be turned off is by a Staff Member at your clinic.
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❗The Assessments, questions, and sensitivity that turn on the High-Risk Flag vary by clinic. Check with your clinic's Admin to be sure of your Clinics High-Risk settings.