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Satisfaction with Care (CARE)
Updated over a year ago

Brief Description

The Satisfaction with Care (CARE) assessment is a 1 question survey that assesses your client’s overall satisfaction with the care they received. The question asks, “How satisfied are you with your care experience?” on a scale from Very Unsatisfied to Very Satisfied.


Assessment Administration Type

Self-report


Number of questions

1


Age Range for Administration

Meant for all clients assuming they are at an appropriate reading level to understand and respond to the question.


Recommended Frequency of Administration

One time at the end of your episode of care.


Summary of Scoring and Interpretations

The CARE assessment contains 1 question scored on a 5-point Likert scale with values from 1 (“Very Unsatisfied”) to 5 (“Very Satisfied”).

Blueprint Adjustments

This survey will automatically be administered when you are discharging a client from your services in Blueprint and is not found under the Assessments list. When discharging a client, clients are automatically sent the end of care assessments, which includes the CARE assessment along with their assigned assessments one last time. The CARE survey will expire one week after it’s been sent. You can opt to not send the end of care assessments by deselecting the “Send end of care assessment to client” box. See screenshot below:

You can view the results in the client’s profile alongside their other assessment results. Additionally, the responses will be added to the Client Satisfaction Report, which can be found under the Reports tab in the blue banner up top.


Clinical Considerations

  • Estimated completion time: <1 minute

  • If you want to just send them the CARE survey and not their assigned assessments one more time, go to the client’s profile and un-assign any assigned assessments under the Assessments tab. Then discharge the client and ensure the “Send end of care assessments to client” is selected.


Citation

N/A


Relevant Articles + Further Resources


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